The Internet had become a big help in businesses. If you have shifted from traditional to online marketing, you will have a global market at your hand. Viber became popular not only for personal users but for businesses as well. Using Viber will help business cut cost on their operational communication cost. Since customers will be globally, aside from email, chat, traditional calls is still necessary when doing transaction. Photos and videos can also be sent.
As the technology develops, communication is getting cheaper which helps businesses on their operations.